COVID Response - Tevis Home

COVID Response

In Our Home Store:

  • Per Governor Hogan’s executive order, beginning Saturday, April 18, 2020 you will be required to wear a protective face covering while inside Tevis Home.
  • Once inside you will see our employees abiding by this ruling and wearing protective face masks.
  • Our floor will be marked with blue tape to guide you for social distancing, which protects you and the people around you.
  • We will be using disinfectant continuously on frequent touch areas for our customer’s safety, such as door knobs, payment areas, etc.
  • We may limit the number of customer’s in the store at one time.

Fireplace Technician Guidelines:

  • When you make an appointment, you will be asked several questions to ensure you or any family members are not exhibiting any symptoms of COVID-19.
  • Our technicians will be wearing a mask, gloves and booties prior to entering your home.
  • Tools will be wiped with disinfectant and they will use hand sanitizer prior to entering to perform your job.
  • Social distancing is advised between you and the tech.
  • Technicians will not be asking for signatures or collecting money at the time of the appointment. They will leave a copy of the work card for your records. You will be called to take payment over the phone by our customer service.

Thank you for your cooperation and we will get through this together!!