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Hearth Service Plans

Service Plans for Propane Heating Equipment

Tevis Home offers two types of service plans to meet your individual needs, Total Service Pak and Comfort Service Pak. Contact us today to ensure your appliance runs at peak efficiency. Service plans include your annual clean and service and offer protection from unexpected system repair costs. Together, this helps ensure that your system is running safely and at peak efficiency, and helps catch small problems before they become big problems. As a result, we find that propane appliances covered by a service plan typically cost less to operate and last longer than those without coverage.

Hearth Total Service Pak


  • Includes one annual 17 point clean and service (scheduled during normal business hours)
  • Covers normal wear items (thermocouple, thermopile, pilot assembly, and control module)
  • No diagnostic fees for service calls
  • 25% discount off any parts that may need replaced
  • Priority service scheduling

Hearth Comfort Service Pak


  • Includes one annual 17 point clean and service (scheduled during normal business hours)
  • Gives 25% discount off any parts that may need replaced
  • Annual automatic renewal
  • 50% off Diagnostic fee
  • Priority service scheduling

17 Point Clean and Service


  • Clean and service



  • Diagnostic fee: $199.00 Includes lighting pilots, replacing batteries
  • Clean and service after diagnostic: $50.00
  • Parts: Full Price

17 Point Clean & Service Procedures

Our 17 Point Clean & Service is offered with the Hearth Total Service Pak and the Hearth Comfort Service

  1. Vacuum heat exchanger and firebox
  2. Remove and inspect glass for cracks; inspect gasket
  3. Clean glass
  4. Remove and vacuum logs, inspect for cracks and or broken logs
  5. Clean and inspect burner, check shutter adjustment for proper setting
  6. Clean and inspect burner orifice
  7. Clean and inspect thermocouple and thermopile
  8. Check for proper milli voltage at valve, for thermopile with millimeter
  9. Test ignition and safety controls
  10. Check operation of convection blower, if applicable
  11. Remove and replace batteries in remote and receiver, if applicable, (batteries extra unless customer supplied)
  12. Check wall switch for proper operation, if applicable
  13. Clean and inspect pilot orifice for proper flame pattern
  14. Check vents termination for blockage
  15. Check manifold pressure at valve; adjust, if needed according to manufacturer’s specifications
  16. Check and inspect all wiring and connections
  17. Supply and install any decorative rock wool for maximum visual appearance
We look forward to helping you enjoy the many benefits propane has to offer!

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