410-239-3900   |   Your One Stop Comfort Shop

Service & Repair

Trust our team of experts to make your hearth glow again!

Tevis Home performs cleaning, diagnostic, inspection, and repair work on propane, natural gas, and pellet heating equipment. We house inserts, logs, freestanding units, and fireplace inserts.

We proudly service Carroll, Baltimore, Howard, and Frederick Counties in Maryland. We also service York and Adams Counties in Pennsylvania. Click here to see if we service your zip code!

Check out our Hearth Service Plans for heating equipment, to keep your system running at peak efficiency.

Standard Clean & Service










Clean & Service after Diagnostics





*Parts and labor for repairs are in addition to the above pricing. Special order parts have a three-to-four week lead time and are not guaranteed.

Hearth Service Plans

Tevis Home offers two types of service plans to meet your individual needs, Total Service Pak and Comfort Service Pak. To learn more, please visit the Hearth Service Plans page.

17 Point Clean & Service Procedures

  1. Vacuum heat exchanger and firebox
  2. Remove and inspect glass for cracks; inspect gasket
  3. Clean glass
  4. Remove and vacuum logs, inspect for cracks and or broken logs
  5. Clean and inspect burner, check shutter adjustment for proper setting
  6. Clean and inspect burner orifice
  7. Clean and inspect thermocouple and thermopile
  8. Check for proper milli voltage at valve, for thermopile with millimeter
  9. Test ignition and safety controls
  10. Check operation of convection blower, if applicable
  11. Remove and replace batteries in remote and receiver, if applicable, (batteries extra unless customer supplied)
  12. Check wall switch for proper operation, if applicable
  13. Clean and inspect pilot orifice for proper flame pattern
  14. Check vents termination for blockage
  15. Check manifold pressure at valve; adjust, if needed according to manufacturer’s specifications
  16. Check and inspect all wiring and connections
  17. Supply and install any decorative rock wool for maximum visual appearance

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