Trust our team of experts to make your hearth glow again!
Tervis Home performs cleaning and repair work on propane, natural gas and pellet heating equipment, including:
Fireplace Inserts & Log Sets
Room Heaters
Stoves
Hearth Total Service Pak: $279.00
Monthly CMP $23.25
- Includes one annual 17 point clean and service (scheduled during normal business hours)
- Covers normal wear items (thermocouple, thermopile, and pilot assembly, control module)
- No diagnostic fees for service calls
- 25% discount off any parts that may need replaced
- Priority service customer
Hearth Comfort Service Pak: $199.00
Monthly CMP $16.58
- Includes one annual 17 point clean and service (scheduled during normal business hours)
- Gives 25% discount off any parts that may need replaced
- Annual automatic renewal
- Priority service customer
- 50% off Diagnostic fee
No Service Plan: $169.00
- Standard clean and service
Repairs
- Diagnostic fee: $119.00 Includes lighting pilots, replacing batteries
- Clean and service after diagnostic: $59.00
- Parts: Full Price
17 Point Clean & Service Procedures
- Vacuum heat exchanger and firebox
- Remove and inspect glass for cracks; inspect gasket
- Clean glass
- Remove and vacuum logs, inspect for cracks and or broken logs
- Clean and inspect burner, check shutter adjustment for proper setting
- Clean and inspect burner orifice
- Clean and inspect thermocouple and thermopile
- Test ignition and safety controls
- Check operation of convection blower, if applicable
- Remove and replace batteries in remote and receiver, if applicable, (batteries extra unless customer supplied)
- Check wall switch for proper operation, if applicable
- Clean and inspect pilot orifice for proper flame pattern
- Check vents termination for blockage
- Check manifold pressure at valve; adjust, if needed according to manufacturer’s specifications
- Check and inspect all wiring and connections
- Supply and install any decorative rock wool for maximum visual appearance
Additional units in same home receive 15% discount off original service pak price. We will make one attempt to contact customer for scheduling of annual clean and service. Clean and service has no cash value if not performed.